PRIVACY POLICY
European Home Collection is committed to respecting your privacy and the security of your personal information. Below you will find our privacy policy which describes the information we collect and how we use it.
Information We Collect
We may collect the following information: first and last name, street address, city, telephone number, e-mail address and, when necessary, credit card information, when you:
- Place an order on our website.
- Inquire about our services.
- Request a catalog.
- Create an account at EuropeanHomeCollection.com
- Subscribe to our e-newsletters or e-mail promotions
We maintain the data that you provide us, along with a record of your purchases, in a secure database.
Using The Information We Collect
At European Home Collection, we always want to provide you with the best possible experience and fulfill your orders exactly as you've requested. In order to do this, we collect information that allows us to:
- Process and track your order
- Provide the services you request
- Contact you about the status of an order
- Send you catalogs or promotional offers from European Home Collection Only.
- Send you e-mail promotions
- Identify your product and service preferences
- Customize our communications to you
- Provide information concerning product recalls or products you have purchased
- Improve our merchandise selection and customer service
Information We Share with Others
We contract with other companies to provide certain services, including credit card processing and shipping. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than European Home Collection.
We will not make our mailing list (names and addresses) available to any third party companies. This will ensure that when you provide us with your email address, that you WILL NOT receive SPAM/JUNK EMAIL as a result.
On rare occasions, we may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.
Your Choice
We offer choices about the types of information you receive from us. Each email we send out to our customers includes a “remove from mailing list” link. If you prefer not to receive email or other communications from European Home Collection, simply use the link provided or contact us at:
European Home Collection
Post Office Box 507
5222 York Road
Buckingham Township
Buckingham, PA 18928
P. 215-794-4443
F. 215-794-9459
How We Use E-mail
When you provide us your e-mail address, we may send you e-mails necessary to process your order or respond to a request. For example, after you place an order at EuropeanHomeCollection.com, you will receive an e-mail confirmation and in most cases an e-mail with delivery tracking information.
Links to Other Sites
Occasionally we provide links on our website to other sites we think you will enjoy. These sites operate independently of European Home Collection and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review the policies at any site you visit.
Updating or Reviewing Your Information
To update your customer information (name, address, telephone number and e-mail address), please contact us at:
European Home Collection
Post Office Box 507
5222 York Road
Buckingham Township
Buckingham, PA 18928
P. 215-794-4443
F. 215-794-9459
Security
It is our intent to protect against the loss, misuse or alteration of information that we have collected from you. We use a variety of current technologies and processes for protection of our customer data. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities.
When you make a purchase, request a catalog or create an account on our website, your transactional information is transmitted in a safe, encrypted format. European Home Collection id dedicated to ensuring that your data is not misused in a malicious manner.
Policy Changes
From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes on our website. We encourage you to review our privacy policy periodically.
